Privacy Policy
Last updated: 29 May 2026
Your privacy matters. This policy sets out, in plain language, what we collect and how we use and protect it.
This Privacy Policy explains how PRIMORA BRIDGE LIMITED ("PrimoraBridge", "we", "us") collects, uses, and protects personal information when you visit our website or order one of our digital reports. We are committed to handling your data responsibly and transparently.
1. Information we collect
Information you provide
- Contact details such as your name, email address, company name, and phone number.
- The website address (URL) and any access or background information you share so we can prepare your report.
- Order and billing details. Payment card data is processed directly by our payment provider — we do not store full card numbers.
- Any messages or information you send us through forms, email, or calls.
Information collected automatically
- Usage data such as pages visited, time on site, and referring source.
- Device and browser information, IP address, and approximate location.
- Cookies and similar technologies (see Section 5).
2. How we use your information
- To prepare and deliver the reports and services you request.
- To process payments and send order confirmations and receipts.
- To respond to enquiries and provide customer support.
- To improve our website, services, and customer experience.
- To send service updates and, where permitted, relevant marketing you can opt out of at any time.
- To meet legal, tax, and accounting obligations and to prevent fraud or misuse.
3. Legal bases for processing
Where applicable law (such as the EU/UK GDPR) requires it, we rely on the following legal bases: performance of a contract with you; our legitimate interests in operating and improving our business; your consent (which you may withdraw at any time); and compliance with legal obligations.
4. How we share information
We do not sell your personal information. We share it only with:
- Trusted service providers who help us operate — for example payment processors, hosting, analytics, and email delivery — under appropriate confidentiality obligations.
- Professional advisers, regulators, or authorities where required by law.
- A successor entity in the event of a merger, acquisition, or reorganization.
5. Cookies
We use essential cookies to make the site work and optional analytics cookies to understand how it is used. You can control cookies through your browser settings. Disabling some cookies may affect how the site functions.
6. Data retention
We keep personal information only for as long as needed to provide our services, comply with legal and accounting requirements, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymize it.
7. Security
We use appropriate technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data and review our practices regularly.
8. International transfers
We operate from Hong Kong and may process data in other countries through our service providers. Where required, we put safeguards in place to protect international transfers of personal data.
9. Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict use of your personal data; to object to processing; to data portability; and to withdraw consent. To exercise these rights, contact us at contact@primorabridge.com. You may also have the right to complain to your local data protection authority.
10. Children
Our services are intended for businesses and are not directed at individuals under 18. We do not knowingly collect data from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version, and material changes will be posted on this page.