Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the PrimoraBridge website and your purchase of our digital reports and services from PRIMORA BRIDGE LIMITED. By placing an order or using our website, you agree to these Terms.

1. Our services

PrimoraBridge provides digital analysis and advisory reports — including the Foundation Insights Report, Strategic Growth Review, and Executive Digital Audit — together with related growth, marketing, branding, and consulting services. Each report contains observations and recommendations based on the information available at the time of analysis.

2. Orders and eligibility

• You must be at least 18 years old and able to enter into a binding contract.
• You agree to provide accurate, current information, including the website to be analyzed.
• You confirm you own the website or are authorized to request its analysis.

3. Pricing and payment

• Prices are shown in euros (€) and are payable in full at the time of order unless agreed otherwise.
• Payments are handled by a third-party payment processor; by paying you also agree to their terms.
• Prices may change at any time, but changes do not affect orders already placed.
• You are responsible for any applicable taxes or bank charges.

4. Delivery

Reports are delivered digitally, typically within 24 hours of confirmed payment and receipt of any required information. Full details are set out in our Delivery Policy.

5. Nature of the service

Our reports are professional, good-faith assessments and recommendations. They are advisory in nature. While we draw on experience and best practice, we do not guarantee specific outcomes such as particular rankings, traffic levels, revenue, or results, as these depend on many factors outside our control.

6. Your responsibilities

• Provide accurate information and any access reasonably needed to complete the work.
• Use the report and recommendations lawfully and at your own discretion.
• Maintain the security of your own accounts and systems.

7. Intellectual property

We retain all rights to our methodologies, templates, and underlying materials. On full payment, you receive a non-exclusive license to use the delivered report for your own internal business purposes. You may not resell, redistribute, or publish our reports without our written permission.

8. Refunds

Refund eligibility for our digital reports is described in our Refund Policy, which forms part of these Terms.

9. Disclaimers

Our website and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, to the fullest extent permitted by law.

10. Limitation of liability

To the maximum extent permitted by law, PrimoraBridge will not be liable for any indirect, incidental, or consequential losses, or for loss of profits, revenue, or data. Our total liability arising from any order will not exceed the amount you paid for that order.

11. Confidentiality

We treat the information you share as confidential and use it only to deliver your report and services, as described in our Privacy Policy.

12. Termination

We may suspend or end access to our website or services if these Terms are breached or if misuse, fraud, or unlawful activity is suspected.

13. Governing law

These Terms are governed by the laws of the Hong Kong Special Administrative Region, and any disputes are subject to the exclusive jurisdiction of its courts.

14. Changes to these Terms

We may update these Terms from time to time. The version in effect when you place an order applies to that order.